Due to the nature of our digital products, we are unable to process refunds.

What Enigma Elements® has done is demonstrate many example videos and images on our website to reassure customers that the functionality of our software is what they should expect from us.

Please note that all sales are final, there are no refunds, exchanges, or returns.

Refunds for accidental multiple purchases will be subject to transaction fees.

Be sure that any element you are purchasing from Enigma Elements® is compatible with your color grading, visual effects and/or editing software/ camera files. The list of the compatible software is on each product page.

After you download your element we suggest you make a back up copy of it on your computer.